Autobarn Rockhampton is a well-known brand located in Rockhampton, Australia. Offering a wide range of automotive products and services, the store has gained a positive reputation among customers over the years. Autobarn Rockhampton prides itself on its excellent customer service, knowledgeable staff, and convenient store layout. With a focus on providing assistance and helpful advice, the staff at Autobarn Rockhampton ensures that customers find the exact items they need and have a satisfactory shopping experience. The store has received numerous positive reviews highlighting the exceptional service and assistance provided by the friendly staff. Autobarn Rockhampton continues to improve and establish itself as a reliable destination for automotive needs, making it a preferred choice among residents and visitors in the area.
Amenities and More
- Credit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
Reviews
Absolute pain and waste of time to deal with.
! Would definitely not recommend !
Received an expensive faulty part that lasted a week, was refused warranty and was directly blamed for the fault before even being inspected.
Spoke to 5 different people over the span of 5 days, being told 5 different stories - each promising the world after a long waited, “call back the following day”.
After an extended period of time, the so called manager returned to her thriving team. I was stripped from the discount and alternative that I had previously been promise and told that I would have to buy another at full price. On top of that, i would also have to pay for an expensive shipping fee of almost $60 for the part to arrive on time to accomodate for all the time and energy spent wasted screwing me around all week rather than sorting out the issue on day one.
All up, this venture would have put me $790 out of pocket if I had accepted this poor customer service.
Thankfully, Autobarn isn’t the only place around town that sells parts lol.
Here is to customer service..... I phone Autobarn Rockhampton on a Tuesday at 1.20pm trying to find out whether they have an item in stock so that I can make the trip in from Emu Park. I am politely told that everone is on lunch and they would have to phone me back. Lost my business Autobarn. Sorry
I was impressed by the staff and how quick it was for a team member to approach me and ask if I needed assistance, I had the exact item I needed and plenty of helpful advice and was out the door and more than happy with service I received.
Staff were very friendly and couldn't help me more. Even carried my purchase down to the counter for me.
The store layout is open and welcoming.
Excellent service. Very helpful and accommodating. Much improved business over the past 3 years. I can't fault them.
Staff at the counter were awesome and went out of their way to help. The tech even fitted my battery and disposed of the old one while I went to Bunnings. Thanks for the help 😃 saved me a lot of time and hassle. Excellent service👌 …
Top quality service from the girls
They were very helpful
Once I found someone to help me he had good knowledge of the product I needed...
Location
540 Yaamba Rd, Norman Gardens QLD 4701, Australia
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 07:00 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
09:00 AM - 04:30 PM
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Sunday
09:00 AM - 04:00 PM
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